Terms and Conditions
Terms of service
All products are in stock and ready to ship, although there may be occasional delays in processing your order. If a Product is not available, we will notify you as soon as possible. Such notification may be made by email or by any other means of communication designated by us in the case of orders placed on the Site.
Shipping Policy
The delivery of the Products purchased on the website will be made only in the territory of the United States and some International regions. The average delivery time of an order by Blue & Grey Store LLC to the courier company will be 4 (four) to 5 (five) business days counted from the day following the day on which the purchase was made, at which time in which the days of delivery by said courier company will begin to run, under the responsibility of the latter.
During high season and brand launches, the delivery time of an order from Blue & Grey Store to the courier company may be extended to up to 10 (ten) business days, due to high volume.
It is important that you verify your address before filling out the shipping information. Once the shipping address is generated, we cannot make changes to your address while the shipment is processed.
The items will be sent to the address indicated by you and will be delivered to responsible persons for whom the courier company's policies will apply. Blue & Grey Store LLC is not responsible for any delay or loss of merchandise due to factors such as incorrect shipping address entered by you and refusal to accept responsibility by your courier company.
In the event of excessive delivery time or loss of ordered products due to courier services, Blue & Grey Store LLC will use its best efforts to support you in resolving any issues that may arise against the courier company. However, Blue & Grey Store will not be responsible for any extra charges that may result due to late delivery or loss of products.
Refund policy
CHANGES OR REFUNDS ARE NOT ACCEPTED
Please check the measurement tables that are in each product to make a correct purchase, since due to company policies we do not make changes or returns.
Privacy Policy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and how your information is collected and used.
User Comments
In relation to user comments, certain guidelines are established to guarantee a respectful and safe environment. Users can send their opinions, comments, photographs and other content to the email addresses or websites indicated on the Site. However, it is requested that the submitted content meet certain criteria.
Submitting content that is illegal, obscene, abusive, threatening, defamatory, or invasive of third-party privacy is prohibited. Furthermore, the content must not infringe intellectual property rights or be offensive or objectionable to third parties. Likewise, it is requested that the content does not contain computer viruses, political propaganda, advertising content, chain mail or other type of "spam".
It is important to note that the use of false email addresses, impersonating another person or entity, or in any other way manipulating the origin of the content is prohibited.
These measures seek to maintain a safe and respectful environment for all users.
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OVERVIEW
This website is operated by BLUE AND GREY STORE LLC. On this website, the words "we," "us," and "our" refer to BLUE AND GREY STORE LLC. BLUE AND GREY STORE. provides this website, including all information, tools, and services available here, to you, the user, subject to your acceptance of the terms, conditions, policies, and notices presented on this site.
By visiting our site and/or making purchases from us, you are engaging with our "Service" and consenting to be bound by the following terms and conditions ("Terms of Use," "Terms"), including any additional terms and policies referenced here or accessible via hyperlinks. These Terms apply to all individuals who use the site, including browsers, vendors, customers, merchants, and contributors of content, among others.
We kindly request that you review these Terms of Use before accessing or utilizing our website. By accessing or using any part of the site, you signify your agreement to abide by these Terms. If you do not concur with the terms and conditions of this agreement, you may not access the website or use any of our services. If these Terms of Use are considered an offer, your acceptance is expressly limited to these Terms of Use.
Any fresh features or tools that are introduced to the existing store will also be governed by these Terms of Use. You can always check the most recent version of the Terms of Use on this page. We retain the right to update, modify, or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to periodically check this page for revisions. Your continued use of or access to the website after the posting of any changes implies acceptance of those modifications.
Our e-commerce store is hosted by Shopify Inc. They provide us with the online platform that enables us to market our products and services to you.
ONLINE STORE TERMS: By accepting these Terms of Use, you affirm that you are of legal age in your state or province of residence or that you are of legal age in your state or province of residence and have obtained consent to permit any of your minor dependents to utilize this site. You are prohibited from employing our products for any unlawful or unauthorized purposes, and in using the Service, you may not infringe any laws in your jurisdiction (including, but not limited to, laws governing intellectual property). Transmitting any worms, viruses, or any code with a harmful intent is strictly prohibited. Any breach or violation of these Terms will lead to an immediate termination of your access to our Services.
We maintain the right to decline service to individuals at our discretion and for any reason, at any given time. You acknowledge that your content (excluding credit card information) might be transmitted unencrypted and may involve (a) transfers across various networks and (b) adjustments to conform with technical requirements of connecting networks or devices. Please note that credit card information is always encrypted during its transfer across networks. You are in agreement not to replicate, duplicate, copy, vend, resell, or exploit any part of the Service, its usage, or access, or any contact on the website via which the service is delivered, without our express written authorization. The section headings used in this agreement are included solely for convenience and do not restrict or otherwise impact the effect of these Terms.
We cannot be held accountable if the information made available on this site is not accurate, comprehensive, or up to date. The content on this site is intended for general information purposes only and should not be the sole basis for making decisions. It is advisable to consult primary, more accurate, complete, or timelier sources of information before relying on the material provided on this site. Any reliance on the material here is undertaken at your own risk.
This site may include historical information. Historical information, by its nature, is not current and is furnished for reference purposes exclusively. We hold the right to modify the contents of this site at any time, but we are not obliged to update any information on our site. You accept that it is your responsibility to keep track of any changes to our site.
Prices for our products are subject to alteration without prior notice. We retain the authority to alter or cease the Service (or any part or content thereof) without advance notice at any given time. We shall not be held accountable to you or any third party for any amendments, price adjustments, suspensions, or terminations of the Service.
Certain products may be exclusively available online through the website. These products or services may have limited quantities and can only be returned in accordance with our Return Policy. We've put in every effort to present the colors and images of our products at the store as accurately as possible. However, we cannot guarantee that your computer monitor will display colors with complete accuracy.
We reserve the right, though we are not obligated, to limit the sale of our products or services to specific individuals, geographic regions, or jurisdictions. We may exercise this right on a case-by-case basis. The quantities of any products or services we offer may also be limited. All product descriptions and pricing are subject to change at any time without notice, solely at our discretion. We retain the right to discontinue any product at any time. Any offers for products or services on this site are void where prohibited.
We do not guarantee that the quality of any products, services, information, or other materials you acquire will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.
We maintain the right to decline any order placed with us. In our sole discretion, we may restrict or cancel quantities purchased per individual or per order. These limitations may apply to orders made under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we alter or cancel an order, we will make an effort to inform you by reaching out to the email address, billing address, or phone number provided at the time the order was placed. We also retain the right to restrict or prohibit orders that, in our sole judgment, seem to be placed by dealers, resellers, or distributors.
You accept the responsibility to furnish current, complete, and accurate purchase and account information for all transactions at our store. It is your obligation to promptly update your account and other information, including your email address, credit card details, and expiration dates, to facilitate the completion of your transactions and to allow us to contact you as necessary.
For additional details, please consult our Returns Policy.
Certain content, products, and services available through our Service may incorporate materials provided by third parties. Third-party links on this site may lead you to websites that are not affiliated with us. We are not responsible for reviewing or assessing the content or accuracy of these materials, and we do not provide any warranties or accept any liability or responsibility for third-party materials, websites, or for any other materials, products, or services provided by third parties.
We shall not be held accountable for any harm or damages arising from the purchase or use of goods, services, resources, content, or any other transactions related to third-party websites. Before engaging in any transactions, please carefully review the policies and practices of third parties and ensure that you comprehend them. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.